August 18, 2020

The Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) released an updated version of its Essential Critical Infrastructure Workers Guidance to assist essential workers that require specialized risk management strategies to ensure that they can work safely during the COVID-19 public health emergency.

The guidance identifies workers who conduct a range of operations and services that are typically essential to continued critical infrastructure viability, including: (1) working construction; (2) maintaining and repairing critical infrastructure; (3) operating call centers; (4) staffing operations centers; and (5) performing operational functions, among others.

CISA originally issued the guidance on March 19, 2020 and published three additional updates to reflect the changing landscape of the nation’s COVID-19 response. While earlier versions were primarily intended to help officials and organizations identify essential work functions in order to allow them access to their workplaces during times of community restrictions, this version identifies those essential workers that require specialized risk management strategies to ensure that they can work safely.

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